At BROCKETT LLC, we strive to ensure your orders arrive safely and on time. This policy details our shipping procedures and what you can expect when ordering from brockett.shop.
1. Shipping Locations
We currently offer shipping within the United States.
For international orders, please reach out to us at work@brockett.shop for assistance.
2. Order Processing
-
Orders are usually processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (USPS/FedEx/UPS) | 5–8 business days |
| Expedited Shipping | 2–4 business days |
⚠️ Note: Delivery times are estimates and may vary due to unforeseen delays, such as carrier issues or weather disruptions.
4. Shipping Costs
-
Standard Shipping: [Insert flat fee or “Free on orders over $XX”]
-
Expedited Shipping: Cost varies based on weight and destination (calculated at checkout).
Keep an eye out for free shipping promotions by signing up for our newsletter!
5. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can monitor your package’s progress directly on the carrier’s website.
6. Possible Delays
We are not liable for delays caused by:
-
Incorrect or incomplete shipping addresses
-
Carrier delays or logistical issues
-
Customs processing (for international shipments)
Pro Tip: Double-check your shipping details to avoid delays!
7. Missing or Damaged Shipments
If your package is lost or arrives damaged, contact us right away at work@brockett.shop with your order number and tracking details.
We’ll collaborate with the carrier to resolve the issue as quickly as possible.
8. Need Help?
For shipping-related questions or special requests, contact us:
✉️ Email: work@brockett.shop
📞 Phone: +1 5205271447
Thank you for shopping with us! 🚚💨